Θέσεις Εργασίας

IPTV Commercial Specialist - Nicosia

The role:
We are looking for an IPTV commercial specialist, who will be accountable & responsible for the design and delivery of an optimized TV product experience for our customers through the design, development & management of products & services in line with the agreed functional and commercial requirements. Hands on experience is required to follow-up partners deliveries and validate proof of concept results. Experience with agile way of working is an asset.

Responsibilities: 

  • Development of overall product & related ecosystem strategy for IPTV products.
  • Defining and executing the Roadmap for the IPTV products aligned to the Consumer Strategy & Segment.
  • Application of regulatory guidelines and mitigation of risk stemming from 3rd party services deployment.
  • Provide input into price plans, tariff regulatory compliance and commercial health of the IPTV product portfolio.
  • Define proposition details for the IPTV products & ecosystem including Customer Experience, Features & benefits & where appropriate, recommend the Pricing Structure.
  • Responsible for the management of content ingestion in IPTV platform for the specific content items.
  • Leading the rollout and optimization of IPTV products in conjunction with Consumer broadband products.
  • Development of new business opportunities in line with the overall commercial product roadmap.
  • Partner Management and negotiation with Third parties to deliver innovative and compelling products and services for our customers.
  • Lead & participate to discussions with internal & external partners.
  • Test & validate the results of the implemented solutions.
  • Be able to analyze existing problems in depth, in cooperation with other teams.
  • Cross-functional resource co-ordination and implementation.

Knowledge/Education:

  • Degree level education. The ideal candidate should have adequate IT or Computer Engineering background to understand the specifics of the market. The position’s responsibilities however assume a mostly commercial role.
  • 3-5 years’ IPTV product management in a large consumer focused, fast paced organization.
  • In-depth knowledge of TV products and services and TV business mechanics, particularly in a European context and preferably across multiple geographies.
  • Exposure to telecommunications/IPTV environment.
  • A hands on experience is required to follow-up partners’ deliveries and validate proof of concept results.
  • Specialized product knowledge.
  • Excellent Communication/Interpersonal skills.
  • Very good knowledge of Microsoft suite (excel, power point).
  • Experience with cross-functional teams that include IT, Finance, Engineering, IPTV platform experts.
  • Excellent command of the English and Greek language.
  • Excellent ability to work collaboratively.

Applications:

All interested candidates should send their CVs to career@mtn.com.cy stating the job title in the subject line. Applications close on 23 March 2017.

CSP (Customer Service Point) Representative - Nicosia and Limassol

The role:
We are currently accepting job applications for our Retail stores in Nicosia and Limassol. The job is on a part-time, 6 months fixed term contract basis, with the possibility of contract renewal. The CSP Representative enjoys a dynamic and high energy work environment. Responsibility to provide an outstanding customer experience in the retail store by assisting new and existing customers.  As a member of a store team, they will strive toward helping the store achieve its financial and customer service goals.

Responsibilities: 

  • Promote and sell the Company’s products and services; Provide quality customer service and support to existing and prospective clients.
  • Offer efficient & effective after - sales service.
  • Assist with all functions within a retail store in compliance with MTN’s policies and procedures.

Knowledge/Education:

  • School Leaving Certificate (final grade >15).
  • University Degree or College Diploma will be considered as an advantage.
  • At least 6 months experience in retail or another environment with a strong customer focus will be considered as an advantage.
  • Fluent written and spoken Greek and English.
  • Ability to work flexible hours, including weekends.
  • Excellent written and verbal communication skills.
  • Professional, energetic and positive attitude.
  • Able to deal effectively with a variety of personalities.
  • Able to adapt to changing circumstances.
  • Must be able to stand for long periods of time on the sales floor.
  • Basic knowledge of GSM technology and services
  • Basic PC literacy skills.

Applications:

All interested candidates should send their CVs to career@mtn.com.cy stating the job title and city of preference in the subject line. Applications close on 19 March 2017.

Fixed/ISP Product Coordinator - Nicosia

The role:
We are seeking a Fixed/ISP Product Coordinator, who will play an integral role in the development of our Fixed Product portfolio. This person must be self-motivated, able to work independently and proactively across multiple areas to accomplish goals, identify opportunities to provide value and solve problems.  Must bring professional creativity, energy and enthusiasm to the development of deliverables and project management. 
All candidates must have the ability and desire to thrive in a fast moving multi-tasked environment with a passion for success.

Responsibilities: 

  • Define and guarantee the implementation of the yearly product plan for the specific segments. A financial business case for all initiatives should always be provided and impact of initiatives being launched should always be measured.
  • Responsibilities include the below so as to ensure monitoring and management of the segments:
    • Constant Competition Monitoring.
    • Launch and Monitor of new products/offerings as per marketing plan.
    • Provide critical input on the plan decided.
    • Provide ideas of new products or services, or suggestions on improving current procedures or offerings.
    • Monitor Distribution/Performance of the product through analysis and research.
    • Project Management of roadmap agreed for the aforementioned segments.
  • Guarantee the implementation of the yearly plan by:
    • Gaining ownership of the initiatives across all contact channels (Customer services, Retail, Business and Indirect channel) and ensuring collaboration among the different departments.
    • Communicating the propositions/procedures internally as well as externally.
    • Maintaining the overall segments roadmap.

Knowledge/Education:

  • Bachelor Degree in Computer Science or Engineering.
  • Master degree in a Business related field, will be considered as an advantage.
  • Two (2) years experience in Product Management within a Technology/Telecoms/IT oriented department.
  • Fair knowledge of industry standards covering the areas of:
    • Data connectivity networks ( National and International)
    • Voice services (VoIP – SIP, PBX)
    • Internet access services will be considered as an advantage
  • Sound financial, product management and product improvement knowledge specifically Process and business modelling, financial analysis and New Business Development will be considered as an advantage.

Applications:

All interested candidates should send their CVs to career@mtn.com.cy stating the job title in the subject line. Applications close on 19 March 2017.

IP Networks Planning Manager - Nicosia

The role:
We are currently looking for an IP Networks Planning Manager, who will be responsible for the design, planning, dimensioning and reporting activities related to the IP Networks and Network Management Systems. Furthermore, to be able to provide cost optimized, reliable and high performance IP Networks, according to the MTN overall strategic targets.

Responsibilities: 

  • Coordinates the design, planning and dimensioning (hardware and software) of the IP Networks, NMSs, Mobile Packet Core and Corporate Solutions.
  • Assists Sales during presales visits to corporate customers and designs solutions to meet their requirements.
  • Manages the preparation of all necessary configuration details.
  • Authorizes and validates the configuration changes sent to Network Operations and Field Operations concerning IP Networks.
  • Manages the planning and scheduling of the implementation of new nodes and NMSs.
  • Prepares performance reports and optimization proposals.
  • Requests and authorizes configuration changes and implementations of new elements in the IP Networks and NMSs.
  • Manages the order of hardware, features, functionalities and software releases for the IP Networks and NMSs, working together with Procurement.
  • Prepares the technical specifications for new tenders.
  • Validates the acceptance tests of new elements and features for the IP Networks and NMSs, during the First Office Application Phase.
  • Contacts vendors, exchanging information about software and hardware upgrades.
  • Analyzes overall network impact of proposed configuration changes.
  • Studies new technologies and proposes improvements in the IP Networks and NMSs.
  • Documents network configurations and corporate solutions, maintaining an updated library with the configurations of the network.

Knowledge/Education:

  • Postgraduate degree in Electrical Engineering or Computer Science, preferably with a specialisation in Telecommunications or Networks.
  • Minimum 4 years of experience in a similar position.
  • IP networks trainings (LAN and WAN), such as such as CCNP, CCIP, CCIE or JNCIS-SP, JNCIP and JNCIE.
  • GSM/Telecom trainings, focusing mainly in network planning and dimensioning.
  • Network security trainings, such as CCSP.
  • Exceptional knowledge of LAN/WAN switching/routing technologies and protocols, preferably Huawei, Juniper and Cisco and certified in at least two of CCNP, CCIP and JNCIP.
  • JNCIE and/or CCIE will be considered as significant advantage.
  • Exceptional knowledge of network security technologies and practises preferably based on Juniper and Cisco equipment.
  • Knowledge of mobile and fixed/DSL network concepts, architectures and communication flows.
  • Knowledge of switching protocols, e.g. SS7, SIGTRAN.
  • Capability to generate and analyse measurement reports.
  • Basic knowledge of Unix or Linux.
  • Fluent written and spoken Greek and English.

Applications:

All interested candidates should send their CVs to career@mtn.com.cy stating the job title in the subject line. Applications close on 15 March 2017.

Database Administrator - Nicosia

The role:
We are looking for a Database Administrator who will be responsible to manage the Oracle, MSSQL, MySQL and other types of databases under his responsibility. Furthermore will provide support to various applications that will be assigned to him such as ERP and Campaign Management.

Responsibilities: 

  • Follows all the operational procedures in the support of databases and applications.  Assists to develop and optimize these procedures.
  • Ensures databases and applications are backed up properly and data is available for restorations when needed.
  • Assists Development, Service Delivery  and other teams in company in their operations in writing, optimizing, executing their database queries.
  • When needed also administers the servers that databases and applications are running on.
  • Ensures all databases are catalogued in an inventory, which is always up to date.
  • Ensures that user access is configured properly, in line with company policies, processes and procedures (PPP).
  • Enables needed auditing actions.
  • Tunes databases, administers applications according to best practices, operational guidelines and PPPs.
  • Monitors disk usage, capacity, performance, logs, user activity, security related activity, error logs.
  • Takes proactive measures to ensure smooth operation of databases.
  • Performs backup of databases and applications in line with backup PPP.
  • Performs database/data restorations.
  • Support and trouble shoot operations of the databases and applications when required.
  • Utilize suitable connectivity, development, administration and monitoring tools.
  • Provides assistance to direct or indirect users of databases and applications in his area.
  • Perform system administration tasks for systems under his responsibility.

Knowledge/Education:

  • University education in a Computer Science or mathematics related field (mathematics, engineering, physics, etc).
  • 3-5 years of hands on experience with database development.
  • Oracle database administration.
  • MySQL, MSSQL administration knowledge.
  • Very good knowledge of SQL, PL/SQL.
  • Unix/Linux System administration.
  • Oracle Exadata Administration.
  • Oracle Enterprise  Manager Administration.
  • Oracle Audit Vault Administration.
  • Windows system administration.
  • A high level programming language (Java, VB.Net, PHP, etc.).
  • Good analytical skills.
  • Very good command of Greek and English language.

Applications:

All interested candidates should send their CVs to career@mtn.com.cy stating the job title in the subject line. Applications close on 22 March 2017.

Application Developer - Nicosia

The role:
The successful candidate will be responsible to develop new software applications in accordance with the requirements. Support, trouble-shoot, administer existing third party or in house applications and follow the development and operational procedures fully. Moreover, will be responsible to complete projects within defined deadlines and support/assist other team members/remote resources/third party consultant’s when needed.

Responsibilities: 

  • Develop Software Applications or features in accordance with requirements and development procedures.
  • Generate the requirements, design, testing and operations documents in accordance with the procedures.
  • Prepare user manuals.
  • Train users of the system.
  • Do the operations of existing system (third party or in house), troubleshoot and support.
  • Complete activities on time based on scheduled set by Project Manager and Line Manager.
  • Provide knowledge transfer on the developed, administered or supported applications.
  • Development and Support of Contract management application.
  • Development and support of Contract Modification applications.
  • Development and support of Customer Management system.
  • Development and support of products, services and offers.
  • Development and support of MTN self care portals.
  • Development and support of Rewards Management application.
  • Development and support of applications running on .Net framework.
  • Development and support of .Net integration web services.
  • Development and Support of applications running on Java technology.
  • Setup, monitoring and support of systems.
  • Development of Java integration web services.
  • Development and Support of applications running on PHP technology.
  • Development of PHP integration web services.

Knowledge/Education:

  • University education in a Computer Science.
  • Minimum 3 years of hands on experience with programming and system analysis.
  • Knowledge of a variety RDMS systems including Oracle, MYSQL and MSSQL.
  • Administration skills of a variety of webservers including Apache, IIS, Weblogic, Glassfish.
  • Knowledge of a variety of IDE’s such as Netbeans, visual studio and eclipse.
  • Strong knowledge on Java and/or SQL and/or other high level programming language.
  • Experience with CDRs and ETLs will be consider an advantage.
  • Very good knowledge of English and Greek language.

Applications:

All interested candidates should send their CVs to career@mtn.com.cy stating the job title in the subject line. Applications close on 22 March 2017.

Terminals and After Sales Manager - Nicosia

The role:
The successful candidate will be responsible for managing the retail purchasing department, product planning and execution throughout the product lifecycle, including: gathering and prioritizing product and customer requirements, defining the product vision, and working closely with technical, sales and marketing to ensure revenue and customer satisfaction goals are met.
Responsible for the after sales support of all hardware distributed though MTN retail channels.
The Terminals and After Sales Manager’s job also includes ensuring that the product supports the company's overall strategy and goals which involves influencing and shaping strategic direction of the business.

Responsibilities: 

  • Managing the retail purchasing department.
  • Product planning and execution throughout the product lifecycle, including: gathering and prioritizing product and customer requirements.
  • Defining the product vision, and working closely with technical, sales and marketing to ensure revenue and customer satisfaction goals are met.
  • Responsible for the after sales support of all hardware distributed though MTN retail channels.
  • Ensuring that the product supports the company's overall strategy and goals which involves influencing and shaping strategic direction of the business.

Knowledge/Education:

  • Bachelor's degree in Business Administration or Engineering / Computer Science.
  • MBA will be considered an asset.
  • Minimum 3 years’ Managerial experience in Retail Commercial position or Operator Terminals position or Terminal Wholesaling position.
  • Terminals after Sales related position will be considered as an advantage.
  • Branded experience within a Marketing and Sales environment.
  • Excellent interpersonal skills including tact and diplomacy.
  • Proficient in word processing and excel spreadsheets.
  • Excellent analytical skills.
  • Excellent negotiation skills.
  • Excellent track record of developing and launching products.
  • Fluent written and spoken Greek and English.

Applications:

All interested candidates should send their CVs to career@mtn.com.cy stating the job title in the subject line. Applications close on 23 March 2017.

PhD / Early Stage Researcher (ESR) position

DESCRIPTION OF THE POSITION:
PhD position 1 (MTN-1): Cognitive terminal-tracking and transmission profile selection schemes with partial information of the network topology (WP1 & WP4).

The work of the ESR will be concerned with: 

  • Project Title and Related WPs: Cognitive terminal-tracking and transmission profile selection schemes with partial information of the network topology (WP1 & WP4).
  • Objectives:
    • Study SotA techniques for distance and angle of arrival estimation
    • develop novel terminal tracking techniques based on MIMO beamforming
    • design semi-autonomous transmission profile selection strategies that exploit location information, and
    • optimize the proposed solutions in the context of popular content placement and delivery
  • Expected Results:
    • Gain training on SotA techniques for location estimation in massively distributed MIMO systems
    • develop innovative techniques for extracting critical knowledge of the network topology
    • design location-aware beamforming and transmission profile selection techniques and optimize their performance for popular content delivery
  • Planned secondment(s): Host: UOY, Supervisor: A. Burr, Timing: M34, Length: 6 months.
    • Acquire training on PHY aspects and antenna design for 5G and Beyond systems
    • propose novel strategies that combine waveform design and transmission profile selection with partial knowledge of the network topology
    • follow related academic seminars

The PhD enrollments are under very attractive employment conditions and competitive salaries offered in Marie Curie Initial Training Networks, as adjusted for Cyprus. The selected ESRs will join MTN technology department and have a unique opportunity to pursue a career in mobile communications. Working in this ambitious research project, should lead the ESRs to the successful completion of a doctoral degree, together with a very strong joint multidisciplinary research training program in the field of emerging mobile networks. The planned mobility among six EU countries and eight institutions is a plus of the two job positions.

We are looking for highly motivated, enthusiastic junior scientists, with a preferential background in mobile networks and network virtualization. Previous experience in fields directly related to the specific positions is a plus. Industry experience in mobile operator or vendor environment will be highly considered Excellent research skills and analytical abilities are required, fluency in English (both spoken and written), proactive communication skills and problem solving as part of a team, strong record keeping, great work ethic and initiatives are essential characteristics.

Candidates must also meet the following criteria:

  1. be in the first four years (full-time equivalent research experience) of their research careers;
  2. be of any nationality, but not having resided or carried out their main activity in Cyprus for more than 1 year in the past 3 years;
  3. have a degree that in their country gives access to a PhD;
  4. have not yet been awarded a doctoral degree.

To apply for these positions, please download and fill the SPOTLIGHT Application Form from HERE and send it along with a motivation letter, full CV, degrees, recommenders’ contact details (up to 3), and any other relevant documents, at career@mtn.com.cy and itn.spotlight@gmail.com not later than 2 April 2017.