Вакансии

Fixed and Business Products Manager - Nicosia

The role:
We are seeking to recruit a Fixed and Business Products Manager in the Marketing department to lead the design, development and management of the fixed residential and corporate products segment.

Responsibilities: 

  • Responsible for designing the product/services/ offers roadmap for the fixed and business segment.
  • Work with internal business stakeholders (Corporate sales, Communication, Customer Care, Technical, IT department) in the development and execution of business plans, new product development.
  • Responsible for the pricing of the above products.
  • Originate and manage market research, competitor activity analysis and corporate insight research.
  • Enhance the user experience.
  • Provide analytic insight of the current product portfolio and profitability of the current products.
  • Develop in-depth knowledge of telecoms architecture and industry technology trends.
  • Increase the profitability of the MTN Fixed residential and corporate products.
  • Provide forecast on a monthly basis on the KPIs of the relevant products.

Knowledge/Education:

  • Degree in Business Administration, IT, Information Science or Telecoms related.
  • A Master degree in relevant field will be considered as an advantage.
  • At least 5 years experience in Product Management or Brand Manager position in a Telecom operator in the fixed and corporate segment.
  • At least 2 years experience as a manager of a team.
  • Deep knowledge of industry standards of ISP (Fixed) covering the areas of:
    • Data connectivity networks (National and International)
    • Voice services (VoIP – SIP, PBX)
    • Internet access services
    • Software As A Service Business Models (SaaS)
  • Sound financial, product management and product improvement knowledge.
  • Advanced knowledge of Microsoft excel is considered essential.
  • Analytical and financial skills.
  • Excellent Interpersonal skills.
  • Excellent Presentation skills.

Applications:

All interested candidates should send their CVs to career@mtn.com.cy stating the job title and city of preference in the subject line. Applications close on 9 June, 2017.

IP Networks Planning Expert Engineer - Nicosia

The role:
We are currently looking for an IP Networks Planning Expert Engineer, who will be responsible for the delivery, design, planning, dimensioning and reporting for the IP Networks, providing cost optimized, reliable and high performance IP Networks, according to the MTN overall strategic targets.

Responsibilities: 

  • Plans, designs and dimensions (hardware and software) the IP Networks.
  • Assists Sales during presales visits to corporate customers and designs solutions to meet their requirements.
  • Plans, designs and dimensions (hardware and software) the NMS systems.
  • Prepares detailed configuration instructions.
  • Designs and dimensions the intra- and inter-connectivity with other networks and/or high level elements of the network (e.g. BSC, RNC, MSS, MGW, GGSN, DSLAM, BRAS).
  • Instructs and authorizes configuration changes and implementation of new IP Backbone element, DSL, Fiber Optic solutions and NMS.
  • Orders hardware, features, functionalities and software releases for the IP Networks and NMS.
  • Generates performance and optimization reports for the IP Networks.
  • Generates work orders towards Network Operations and Huawei MS for the execution of implementation plans and configuration changes.
  • Participates in the acceptance tests of new elements and features in the IP Networks and NMS, during the First Office Application Phase.
  • Contacts vendors, exchanging information for software and hardware upgrades.
  • Analyzes overall network impact of proposed configuration changes.
  • Studies new technologies and proposes improvements in the IP Networks and NMS.
  • Documents network configurations and corporate solutions, maintaining an updated library with the configurations of the network.

Knowledge/Education:

  • Postgraduate degree in Electrical/Electronic/Computer Engineering or Computer Science, preferably with a specialization in Telecommunications or Networks.
  • Minimum 3-4 years of experience in a similar position in an ISP.
  • Certified in at least one of CCNP or JNCIP.
  • Good knowledge of LAN/WAN switching/routing technologies and protocols.
  • Good knowledge of BGP, IP/MPLS, OSPF, L2VPN, L3VPN.
  • Good knowledge of network security technologies and practices.
  • Good knowledge of network migration testing procedures.
  • Working experience preferably on Huawei, Juniper or Cisco equipment.
  • Knowledge of mobile and fixed/DSL network concepts, architectures and communication flows.
  • Knowledge of VOIP.
  • Capability to generate and analyse measurement reports.
  • Good knowledge of IPv6 will be considered as an advantage.
  • Basic knowledge of Unix or Linux will be considered as an advantage.
  • Fluent written and spoken English.

All interested candidates should send their CVs to career@mtn.com.cy stating the job title in the subject line. Applications close on 4 June, 2017.

CSP (Customer Service Point) Representative - Nicosia

The role:
We are currently accepting job applications for our Retail stores in Nicosia. The job is on a part-time, 6 months fixed term contract basis, with the possibility of contract renewal.
The CSP Representative enjoys a dynamic and high energy work environment.  Responsibility to provide an outstanding customer experience in the retail store by assisting new and existing customers.  As a member of a store team, they will strive toward helping the store achieve its financial and customer service goals.

Responsibilities: 

  • Promote and sell the Company’s products and services; Provide quality customer service and support to existing and prospective clients.
  • Offer efficient & effective after- sales service.
  • Assist with all functions within a retail store in compliance with MTN’s policies and procedures.

Knowledge/Education:

  • School Leaving Certificate (final grade >15).
  • University Degree or College Diploma will be considered as an advantage.
  • At least 6 months of experience in retail or another environment with a strong customer focus will be considered as an advantage.
  • Fluent written and spoken Greek and English.
  • Ability to work flexible hours, including weekends.
  • Excellent written and verbal communication skills.
  • Professional, energetic and positive attitude.
  • Able to deal effectively with a variety of personalities.
  • Able to adapt to changing circumstances.
  • Must be able to stand for long periods of time on the sales floor.
  • Basic knowledge of GSM technology and services; basic PC literacy skills.

Applications:

All interested candidates should send their CVs to career@mtn.com.cy stating the job title in the subject line. Applications close on 22 May 2017.

Database Administrator - Nicosia

The role:
We are looking for a Database Administrator who will be responsible to manage the Oracle, MSSQL, MySQL and other types of databases under his responsibility. Furthermore will provide support to various applications that will be assigned to him such as ERP and Campaign Management.

Responsibilities: 

  • Follows all the operational procedures in the support of databases and applications.  Assists to develop and optimize these procedures.
  • Ensures databases and applications are backed up properly and data is available for restorations when needed.
  • Assists Development, Service Delivery  and other teams in company in their operations in writing, optimizing, executing their database queries.
  • When needed also administers the servers that databases and applications are running on.
  • Ensures all databases are catalogued in an inventory, which is always up to date.
  • Ensures that user access is configured properly, in line with company policies, processes and procedures (PPP).
  • Enables needed auditing actions.
  • Tunes databases, administers applications according to best practices, operational guidelines and PPPs.
  • Monitors disk usage, capacity, performance, logs, user activity, security related activity, error logs.
  • Takes proactive measures to ensure smooth operation of databases.
  • Performs backup of databases and applications in line with backup PPP.
  • Performs database/data restorations.
  • Support and trouble shoot operations of the databases and applications when required.
  • Utilize suitable connectivity, development, administration and monitoring tools.
  • Provides assistance to direct or indirect users of databases and applications in his area.
  • Perform system administration tasks for systems under his responsibility.

Knowledge/Education:

  • University education in a Computer Science or mathematics related field (mathematics, engineering, physics, etc).
  • 3-5 years of hands on experience with database development.
  • Oracle database administration.
  • MySQL, MSSQL administration knowledge.
  • Very good knowledge of SQL, PL/SQL.
  • Unix/Linux System administration.
  • Oracle Exadata Administration.
  • Oracle Enterprise  Manager Administration.
  • Oracle Audit Vault Administration.
  • Windows system administration.
  • A high level programming language (Java, VB.Net, PHP, etc.).
  • Good analytical skills.
  • Very good command of Greek and English language.

Applications:

All interested candidates should send their CVs to career@mtn.com.cy stating the job title in the subject line. Applications close on 21 May 2017.