LegalSPAM reportingIn line with the GSM Association Code of Practise for Mobile SPAM, at MTN we offer our customers a series of ways in which they can report / complain about spam messages received to their mobile by SMS and MMS
On receiving any such reports, we will investigate your complaint and contact you to advise you of the outcome. We will endeavor to contact you within 48 hours of your report. Where possible we will request from the senders of such SPAM that your mobile number be excluded from their mailing lists. How to report a SPAM message:Forward any SPAM messages sent by SMS to 8088 (this message is free of charge). It helps us if you can add the sender number to your message. Forward any SPAM messages sent by MMS to the email address spam@mtn.com.cy (this message is free of charge), call 136 (free of charge when calling from MTN line) and speak to a Customer Service representative, or visit an MTN service centre and make your report to one of our Sales representatives Reference interconnection offerThe present Reference Interconnection Offer is issued pursuant to OCECPR’s Decision no 29/2006 and concerns MTN’s obligation to provide termination of voice calls in its network to Providers of Electronic Communications Services (“Providers”).
The present constitutes a reference to enable the Providers wishing to proceed to interconnection with MTN for the termination of voice calls in the network of the latter, to have a general picture, as well as to comprehend the type of agreement, which they might need to conclude. In no event does it act as an offer for acceptance
“Reference Interconnection Offer” document in PDF Format
Click below to see the entire Agreement
Annex 01 – Interconnection services
Annex 02 – Fees for interconnection services
Annex 03 – Interconnection nodes and interconnection principles
Annex 04 – Technical management of interconnection
Annex 05 – Installation and testing procedures of interconnection
Annex 06 – Technical management of interconnection
Annex 07 – Procedures for interconnection
Main Agreement |
