Vacancies

Senior Legal Advisor - Nicosia

The role:
We are currently looking for an experienced Senior Legal Advisor to join our team in Nicosia. As a Senior Legal Advisor you will be responsible to handle various legal matters, certain regulatory matters of the company and represent the company in various authorities.

Responsibilities: 

  • Monitoring commercial operations while ensuring day to day compliance with legal and regulatory framework.
  • Drafting, reviewing and negotiating various commercial agreements.
  • Managing litigation.
  • Perform compliance health checks, audits and policy writing.
  • Advising on labour law /corporate related issues.

Knowledge/Education:

  • Law Degree.
  • Post graduate degree will be considered as an advantage – LLM or MBA or in any other relevant field.
  • Essential 3-4 years of work experience in an in house and/or in a law firm position.
  • Knowledge of telecommunications legislation will be considered as an advantage.
  • Member of Cyprus Bar Association would be considered as an advantage.
  • Good contextual understanding of the local business environment.
  • Excellent communication skills in Greek and English.
  • Excellent team player who will take ownership.
  • Very good analytical and problem solving skills.
  • Good attention to detail and strong organizational skills.
  • Ability to work under pressure and meet deadlines.

Applications:

All interested candidates should send their CVs to career@mtn.com.cy stating the job title and city of preference in the subject line. Applications close on 7 May, 2017.

Business Continuity Manager - Nicosia

The role:
We are currently looking for a Business Continuity Manager (BCM) for our head offices in Nicosia, Cyprus. As a Business Continuity Manager you will be responsible to develop, implement and manage MTN’s Business Continuity Management programme and ensure that the programme is implemented, monitored and maintained across the entire organization, on an on-going basis to consistently minimize business continuity risk within the organization.

Responsibilities: 

  • Identify and address legal and regulatory requirements and contractual obligations for business continuity.
  • Overall accountability and responsibility for BCM policy implementation, review and update.
  • Overall responsibility for implementation and maintenance of Business Continuity Management programme.
  • Raise the level of BCM awareness and training within MTN.
  • Overall accountability of maintaining the documentation appropriate to size and complexity of the organisation.
  • Overall accountability of monitoring the performance of business continuity capability of the organisation.
  • Manage costs associated with business continuity.
  • Plan and organise Management Review of BCM at periodic intervals and follow up for the implementation of preventive, corrective and continual improvement actions identified during the Management Review.
  • Ensure that the BCM programme is exercised as per the defined plans and schedules.
  • Provide assistance to the business with test plan development, execution and assessment of the test results.
  • Assess reported incidents that have impacted or may have affected MTN’s ability to recover, ensuring incidents are tracked and closed with proper action and relevant BCM documentation updated as per revision policy with the lessons learnt.
  • Maintain and review all critical incidents that have occurred and the corresponding resolution timeframe, and apprise relevant stakeholders of the same.
  • Regularly liaise with the business departments to challenge the suitability and reasonability of the recovery strategies.
  • Ensure that the continuity requirements for new projects have been identified and approved.  Ensure that the requisite policies and standards are developed.
  • Monitoring, action and closure of actions on the BCM Risk Register.
  • Reporting on the progress of business continuity risks as per MTN’s reporting requirements.
  • Report on the status of BCM implementation and capability as per MTN’s reporting requirements.

Knowledge/Education:

  • Degree in Telecoms, IT or Risk Management.
  • Certification – CBCI or CBCP or AMBCI or MBCI or MBCP.
  • 3 – 5 years' experience in implementing business continuity management, disaster recovery and crisis management plans, with at least two (2) years’ experience in the telecommunication industry.
  • A strong background in IT, business and risk management is an added advantage.
  • Project management training or experience, with proven competency in executing large projects, on-time and within budget.
  • Experience leading and managing high-performance multidisciplinary workgroups or teams to meet goals across multiple projects.

Applications:

All interested candidates should send their CVs to career@mtn.com.cy stating the job title and city of preference in the subject line. Applications close on 7 May 2017.

CSP (Customer Service Point) Representative - Nicosia

The role:
We are currently accepting job applications for our Retail stores in Nicosia. The job is on a part-time, 6 months fixed term contract basis, with the possibility of contract renewal.
The CSP Representative enjoys a dynamic and high energy work environment.  Responsibility to provide an outstanding customer experience in the retail store by assisting new and existing customers.  As a member of a store team, they will strive toward helping the store achieve its financial and customer service goals.

Responsibilities: 

  • Promote and sell the Company’s products and services; Provide quality customer service and support to existing and prospective clients.
  • Offer efficient & effective after - sales service.
  • Assist with all functions within a retail store in compliance with MTN’s policies and procedures.

Knowledge/Education:

  • School Leaving Certificate (final grade >15).
  • University Degree or College Diploma will be considered as an advantage.
  • At least 6 months experience in retail or another environment with a strong customer focus will be considered as an advantage.
  • Fluent written and spoken Greek and English.
  • Ability to work flexible hours, including weekends.
  • Excellent written and verbal communication skills.
  • Professional, energetic and positive attitude.
  • Able to deal effectively with a variety of personalities.
  • Able to adapt to changing circumstances.
  • Must be able to stand for long periods of time on the sales floor.
  • Basic knowledge of GSM technology and services
  • Basic PC literacy skills.

Applications:

All interested candidates should send their CVs to career@mtn.com.cy stating the job title and city of preference in the subject line. Applications close on 7 May 2017.

Database Administrator - Nicosia

The role:
We are looking for a Database Administrator who will be responsible to manage the Oracle, MSSQL, MySQL and other types of databases under his responsibility. Furthermore will provide support to various applications that will be assigned to him such as ERP and Campaign Management.

Responsibilities: 

  • Follows all the operational procedures in the support of databases and applications.  Assists to develop and optimize these procedures.
  • Ensures databases and applications are backed up properly and data is available for restorations when needed.
  • Assists Development, Service Delivery  and other teams in company in their operations in writing, optimizing, executing their database queries.
  • When needed also administers the servers that databases and applications are running on.
  • Ensures all databases are catalogued in an inventory, which is always up to date.
  • Ensures that user access is configured properly, in line with company policies, processes and procedures (PPP).
  • Enables needed auditing actions.
  • Tunes databases, administers applications according to best practices, operational guidelines and PPPs.
  • Monitors disk usage, capacity, performance, logs, user activity, security related activity, error logs.
  • Takes proactive measures to ensure smooth operation of databases.
  • Performs backup of databases and applications in line with backup PPP.
  • Performs database/data restorations.
  • Support and trouble shoot operations of the databases and applications when required.
  • Utilize suitable connectivity, development, administration and monitoring tools.
  • Provides assistance to direct or indirect users of databases and applications in his area.
  • Perform system administration tasks for systems under his responsibility.

Knowledge/Education:

  • University education in a Computer Science or mathematics related field (mathematics, engineering, physics, etc).
  • 3-5 years of hands on experience with database development.
  • Oracle database administration.
  • MySQL, MSSQL administration knowledge.
  • Very good knowledge of SQL, PL/SQL.
  • Unix/Linux System administration.
  • Oracle Exadata Administration.
  • Oracle Enterprise  Manager Administration.
  • Oracle Audit Vault Administration.
  • Windows system administration.
  • A high level programming language (Java, VB.Net, PHP, etc.).
  • Good analytical skills.
  • Very good command of Greek and English language.

Applications:

All interested candidates should send their CVs to career@mtn.com.cy stating the job title in the subject line. Applications close on 7 May 2017.

Application Developer - Nicosia

The role:
The successful candidate will be responsible to develop new software applications in accordance with the requirements. Support, trouble-shoot, administer existing third party or in house applications and follow the development and operational procedures fully. Moreover, will be responsible to complete projects within defined deadlines and support/assist other team members/remote resources/third party consultant’s when needed.

Responsibilities: 

  • Develop Software Applications or features in accordance with requirements and development procedures.
  • Generate the requirements, design, testing and operations documents in accordance with the procedures.
  • Prepare user manuals.
  • Train users of the system.
  • Do the operations of existing system (third party or in house), troubleshoot and support.
  • Complete activities on time based on scheduled set by Project Manager and Line Manager.
  • Provide knowledge transfer on the developed, administered or supported applications.
  • Development and Support of Contract management application.
  • Development and support of Contract Modification applications.
  • Development and support of Customer Management system.
  • Development and support of products, services and offers.
  • Development and support of MTN self care portals.
  • Development and support of Rewards Management application.
  • Development and support of applications running on .Net framework.
  • Development and support of .Net integration web services.
  • Development and Support of applications running on Java technology.
  • Setup, monitoring and support of systems.
  • Development of Java integration web services.
  • Development and Support of applications running on PHP technology.
  • Development of PHP integration web services.

Knowledge/Education:

  • University education in a Computer Science.
  • Minimum 3 years of hands on experience with programming and system analysis.
  • Knowledge of a variety RDMS systems including Oracle, MYSQL and MSSQL.
  • Administration skills of a variety of webservers including Apache, IIS, Weblogic, Glassfish.
  • Knowledge of a variety of IDE’s such as Netbeans, visual studio and eclipse.
  • Strong knowledge on Java and/or SQL and/or other high level programming language.
  • Experience with CDRs and ETLs will be consider an advantage.
  • Very good knowledge of English and Greek language.

Applications:

All interested candidates should send their CVs to career@mtn.com.cy stating the job title in the subject line. Applications close on 7 May 2017.