Vacancies

Wholesale Analyst – Roaming - Nicosia

The role:

We are looking for an International Roaming Coordinator for our Carrier and Roaming Department. The ideal candidate must be able to oversee the roaming products of MTN (Commercial and Profitability analysis, sugestions on needed changes), coordinate the communication with MTN Roaming wholesale partners, maintain an accurate and actual roaming market overview.

Responsibilities:

  • Manage the day to day interaction and communication with MTN roaming partners aborad.
  • Identify new partners or opportunities for new services and agreements.
  • To provide accurate and sufficient commercial & financial analysis for all areas of responsibility.
  • To provide the needed information and intelligence to the CS Manager in order to help define the retail and wholesale strategy of the roaming department.
  • To follow up on and provide analysis and information on the internal and external roaming market.
  • To have an active role in the regulatory environment by following up all roaming related subjects of the local regulator or international regulatory bodies (I.e GSMA).
  • To coordinate the various internal business units in order to deliver the MTN Cyprus roaming products.
  • To ensure and oversee efficient and smooth operational execution of all roaming processes & contracts.

Experience / Knowledge:

  • Bachelor Degree in Business Administration or Finance or equivalent.
  • Knowledge of B2B relationships will be considered as an advantage.
  • Excellent analytical and reporting skills.
  • Understanding of business finance including budget management.
  • Excellent MS Office (PowerPoint, Excel).
  • Fluency in English language.

Applications:

All interested candidates should send their CVs to career@mtn.com stating the job title in the subject line. Applications close on 12 August, 2018.

Customer Service Point (CSP) Representative - Nicosia, Limassol, Larnaca, Paralimni

The role:

We are currently accepting job applications for our Retail stores in Nicosia, Limassol, Larnaca and Paralimni. The job is on a part-time contract basis. The CSP Representative enjoys a dynamic and high energy work environment. Responsibility to provide an outstanding customer experience in the retail store by assisting new and existing customers.  As a member of a store team, they will strive toward helping the store achieve its financial and customer service goals.

Responsibilities:

  • Promote and sell the Company’s products and services; Provide quality customer service and support to existing and prospective clients.
  • Offer efficient & effective after- sales service.
  • Assist with all functions within a retail store in compliance with MTN’s policies and procedures.

Knowledge/Education:

  • School Leaving Certificate (final grade >15).
  • University Degree or College Diploma will be considered as an advantage.
  • At least 6 months experience in retail or another environment with a strong customer focus will be considered as an advantage.
  • Fluent written and spoken Greek and English.
  • Ability to work flexible hours, including weekends.
  • Excellent written and verbal communication skills.
  • Professional, energetic and positive attitude.
  • Able to deal effectively with a variety of personalities.
  • Able to adapt to changing circumstances.
  • Must be able to stand for long periods of time on the sales floor.
  • Basic knowledge of GSM technology and services; basic PC literacy skills.

Applications:

All interested candidates should send their CVs to career@mtn.com stating the job title in the subject line. Applications close on 12 August, 2018.

Business Continuity Manager - Nicosia

The role:

We are currently looking for a Business Continuity Manager (BCM) for our head offices in Nicosia, Cyprus. As a Business Continuity Manager, you will be responsible to develop, implement and manage MTN’s Business Continuity Management programme and ensure that the programme is implemented, monitored and maintained across the entire organization, on an on-going basis to consistently minimize business continuity risk within the organization.

Responsibilities:

  • Identify and address legal and regulatory requirements and contractual obligations for business continuity.
  • Overall accountability and responsibility for BCM policy implementation, review and update.
  • Overall responsibility for implementation and maintenance of Business Continuity Management programme.
  • Raise the level of BCM awareness and training within MTN.
  • Overall accountability of maintaining the documentation appropriate to size and complexity of the organisation.
  • Overall accountability of monitoring the performance of business continuity capability of the organisation.
  • Manage costs associated with business continuity.
  • Plan and organise Management Review of BCM at periodic intervals and follow up for the implementation of preventive, corrective and continual improvement actions identified during the Management Review.
  • Ensure that the BCM programme is exercised as per the defined plans and schedules.
  • Provide assistance to the business with test plan development, execution and assessment of the test results.
  • Assess reported incidents that have impacted or may have affected MTN’s ability to recover, ensuring incidents are tracked and closed with proper action and relevant BCM documentation updated as per revision policy with the lessons learnt.
  • Maintain and review all critical incidents that have occurred and the corresponding resolution timeframe, and apprise relevant stakeholders of the same.
  • Regularly liaise with the business departments to challenge the suitability and reasonability of the recovery strategies.
  • Ensure that the continuity requirements for new projects have been identified and approved.  Ensure that the requisite policies and standards are developed.
  • Monitoring, action and closure of actions on the BCM Risk Register.
  • Reporting on the progress of business continuity risks as per MTN’s reporting requirements.
  • Report on the status of BCM implementation and capability as per MTN’s reporting requirements.

Knowledge/Education:

  • Degree in Telecoms, IT or Risk Management.
  • Certification – CBCI or CBCP or AMBCI or MBCI or MBCP.
  • 3 – 5 years experience in implementing business continuity management, disaster recovery and crisis management plans, with at least two (2) years’ experience in the telecommunication industry.
  • A strong background in IT, business and risk management is an added advantage.
  • Project management training or experience, with proven competency in executing large projects, on-time and within budget.
  • Experience leading and managing high-performance multidisciplinary workgroups or teams to meet goals across multiple projects.

Applications:

All interested candidates should send their CVs to career@mtn.com stating the job title in the subject line. Applications close on 12 August, 2018.

Business Intelligence Senior Manager - Nicosia

The role:

We are currently looking for a BI Senior Manager for our offices in Nicosia, Cyprus. The BI Senior Manager will be responsible for the data governance, the loading, processing and availability of data and reports under company’s requirements. He/she will also be responsible for the design, deployment, monitoring and operation of data-warehouses, reporting portals and reporting dashboards, inhouse and by using third-party vendor platforms.

Responsibilities:

  • Management of the workflow within the Section, the distribution of work between resources and vendors for system/processes/reports/loading/application integrations/developments.
  • The development of BI applications and other software applications.
  • The integrity of data and on-time loading to data warehouses.
  • Maintenance, administration and operation of data warehouses, OBIEE and dashboard technologies.
  • Design of database spaces, aggregations, data structure, consolidation and reconciliations.
  • Development of reports, Data analysis, ETLs, Kettles, reconciliations in accordance to requirements, within given deadlines.
  • Preparation of user manuals.
  • Support and troubleshoot operations of systems.
  • The tools to keep track of change requests, bugs, issues, and version control.

Knowledge/Education:

  • University Degree in Computer Science or Business or Mathematics related field (Engineering, Physics, etc.).
  • Minimum of 10 years’ experience in data management and/or analytics and/or data warehouse development, 4 of which in a managerial level.
  • Comprehensive and recent experience directing data architecture adoption across multiple change programs.
  • Able to translate business drivers and priorities into suitably aligned data strategies, tactics and plan.
  • Database development, report creation.
  • Capability to model data.
  • Experience in architecture frameworks, such as TOGAF, Zachman, MODAF etc.
  • Proven extensive knowledge of SQL, PL/SQL.
  • Understanding of the data market, including MDM, Data Lakes, Data Vault, Data Warehouses etc.
  • Experience in OBIEE will be consider an advantage.
  • Experience in BI tools will be consider an advantage.
  • Telecom industry experience will be considered an advantage.
  • Fluency in both written and spoken English.

Applications:

All interested candidates should send their CVs to career@mtn.com stating the job title in the subject line. Applications close on 12 August, 2018.

Legal Affairs Manager - Nicosia

MTN legal team provides effective, timely and consistently high-quality advice to MTN business on commercial, corporate transactions and operational matters. We are here to identify and manage risk and to assist in the exploitation of commercial opportunities. This position will support onsite work for the Legal Department and will manage the work flow process for all legal, compliance matters for MTN Cyprus and all subsidiaries.

The role:

Reporting to the Head of Legal the successful candidate will ensure that organizational legal matters are managed properly, efficiently and that the relevant and respective stakeholders are shared and given proper advice and guidance.

Responsibilities:

  • Responsible for redesigning overall contract management processes in close cooperation with procurement division.
  • Drafting, reviewing, negotiating and advising on a range of commercial, employment and technology contracts.
  • Responsible for the development, delivery and documentation of legal compliance programme.
  • Advising on all commercial and consumer related matters.
  • Advising on employment and corporate matters.
  • Advising, instructing and managing external lawyers.
  • Delegation and supervision of work to other staff members of the legal division.

Knowledge/Education:

Competencies required:

  • 5+ Years corporate / commercial legal experience as part of a large corporate or private practice firm. Expertise in commercial, data protection and labour law as a core competence.
  • At least two years of managerial experience.
  • Ability to prioritise effectively and handle a heavy workload with multiple priorities and deadlines in a changing and complex environment.
  • Able to translate complex legal issues into simple, actionable outcomes.
  • Excellent drafting skills and fluency both in Greek and English.

Applications:

All interested candidates should send their CVs to career@mtn.com stating the job title in the subject line. Applications close on 12 August, 2018. 

Wholesale Coordinator Carrier Services - Nicosia

The role:

We are currently looking for a talented International & Interconnect Carrier Specialist. The successful candidate will review, analyse & manage international & national interconnect costs & revenues for Voice & SMS. Also, will ensure and oversee efficient and smooth operational execution of all interconnect (National & International) processes & contracts.

Responsibilities:

  • Month closing process and provide financial and interconnect administrative support and detailed reporting.
  • Generate and optimize Voice & SMS interconnect/transit revenues through commercial management & negotiation with partners.
  • Manage, review, update the budget templates ensuring costs & revenues are according to targets and compare actuals vs target.
  • Conduct commercial and financial analysis and present results.
  • Proactive research and speedy communication of results and recommendations to the relevant areas to build a competitive advantage.
  • Identify and exploit new opportunities to grow the business further.
  • Strive to automate processes and procedures wherever possible.

Experience / Knowledge:

  • University Degree in Accounting, Financial Management, Business Administration or equivalent.
  • Experience in similar position will be considered as an advantage.
  • Financial acumen ideally coupled with Finance operations experience.
  • Knowledge of B2B relationships.

Applications:

All interested candidates should send their CVs to career@mtn.com stating the job title in the subject line. Applications close on 12 August, 2018.

Payable Accountant (Fixed-Term Contract – Maternity Cover) - Nicosia

The role:

We are currently looking for a Payable Accountant for our head offices in Nicosia, Cyprus on a fixed term contract as maternity cover. As Payable Accountant, you will be responsible to process financial documents in a timely and accurate manner, to proceed with timely payments of supplier invoices, to provide controls through our policies and procedures, to ensure compliance with appropriate laws and regulations and to deliver reliable reporting and spend analysis to internal customers.

Responsibilities:

  • Reconcile vendor statements to ensure timely and accurate payment will be made, research and correct differences/variances.
  • Communication with internal and external customers and vendors for exchange of information and resolving any issues identified.
  • Respond to inquiries from both internal and external customers and vendors in a timely manner.
  • Timely and accurate processing of invoices.
  • Assisting in month end close process for Payable department.
  • Adhering to the policies and procedures of the Company and Payable department.
  • Perform other ad-hoc as assigned by the Payable Supervisor.

Experience / Knowledge:

  • BSc in Accounting or CAT qualification.
  • At least 3 years of working experience in a similar position.
  • Knowledge of bookkeeping and general accepted accounting principles.
  • Fluent written and spoken Greek and English.
  • Knowledge of accounting software package.
  • Computer literate (MS office).

Applications:

All interested candidates should send their CVs to career@mtn.com stating the job title in the subject line. Applications close on 12 August, 2018.

Topographer – GIS expert - Nicosia

The role:

We are currently looking for a talented Topographer – GIS expert. The successful candidate will be responsible for delivering designing, planning, dimensioning and reporting for the telecommunication Outside Plant (OSP) Network, according to the MTN overall strategic targets and the guidelines.

Responsibilities:

  • Plans, designs and dimensions the Outside Plant (OSP) Network.
  • Plan the deployment of the infrastructure and optical network of the company by using advance s/w applications (GIS /ArcGIS / MapInfo / Bentley etc.).
  • Engineering design for outside plant projects.
  • Surveying for new infrastructure deployment for the optical network.
  • Coordinate with the relevant authorities for all the needs of the network infrastructure deployment and ducting collocation.
  • Produce engineering designs for outside plant projects and generates work orders towards Field Operations and other departments for the execution of implementation plans and infrastructure changes.
  • Update records according to As-Builts.
  • Maintaining accurate and updated database of the GIS applications used for recording the infrastructure and optical network.
  • Produce records and extract data as required from the GIS applications.

Experience / Knowledge:

  • BSc (Bachelor) in Surveying Engineering, Topography, GIS.
  • Minimum 2 years’ experience in similar position.
  • Very good knowledge of Geographical Information Systems.
  • Very good knowledge of Outside Plant (OSP) Network design.
  • Fluent written and spoken Greek and English.
  • Computer literate.
  • Strong analytical skills.

Applications:

All interested candidates should send their CVs to career@mtn.com stating the job title in the subject line. Applications close on 12 August, 2018. 
Finance Manager – Tax & Regulatory - Nicosia

The role:

MTN is seeking a dynamic and forward-thinking Finance Manager – Tax & Regulatory responsible for managing the Company’s Tax & Regulatory affairs, ensuring that all tax submissions are made on an accurate and timely basis.

Responsibilities:

  • Manage tax compliance and reporting to Senior management and Group.
  • Prepare and review tax/vat calculations, along with estimates and accruals.
  • Lead and coordinate ad-hoc tax-driven business initiatives.
  • Coordinate the preparation of the Regulatory Accounts of the Company, liaising with other departments collecting information and external associates for the final outcome.
  • Ensure timely and accurate filing of all corporate submissions.
  • Establish appropriate processes for tax risk management of the Company.
  • Act as a key point of contact for all taxation matters of the Company.
  • Liaise with the tax authorities and external consultants.
  • Act as the key point of contact for tax/vat compliance in the Company’s contract management process.
  • Review current and deferred tax provision.
  • Provide internal tax advisory services and support on business operation matters.
  • Responsible to legally minimize tax liabilities through informed application of tax laws and regulations.

Experience/Knowledge:

  • BSc/BA university degree, preferably in Finance, Accounting, Business or Economics.
  • MSc preferably in Finance, Accounting, Business or Economics or ACA/ACCA.
  • Relevant work experience in Telecoms industry will be considered as an advantage.
  • Computer literate with advanced MS Excel modelling skills.
  • Knowledge of taxation laws and regulations.
  • Strong analytical skills.
  • Advanced English language.
  • Presentation, communication and interpersonal skills.

Applications:

All interested candidates should send their CVs to career@mtn.com stating the job title in the subject line. Applications close on 12 August, 2018. 

Value Added Services Engineer - Nicosia

The role:

We are currently looking for a talented Value Added Services Engineer. The successful candidate will be responsible for the operation, configuration, implementation and maintenance of the VAS network & applications, including IPTV.

Responsibilities:

  • Operation, maintenance, and administration of VAS network & applications.
  • Reporting various KPIs related with VAS network & applications.
  • Design & implement VAS products & services.
  • Integration, testing & commissioning of VAS projects.
  • Coordination, supervision and support with all VAS vendor’s services and solutions.
  • Perform testing, acceptance & evaluation for new or existing end devices that will deliver MTN services to the end subscriber.
  • Act as engineer on duty for high priority incidents related to the VAS services.
  • Ensure quality, up-to-date documentation exists for all service arrangements.

Experience/Knowledge/Skills:

  • Operating systems (Unix, Linux, Windows platforms).
  • Programming & scripting skills.
  • Operation, Maintenance, & troubleshooting skills.
  • Various technologies & protocols familiarization (such as SS7, SIP, DSL, GSM//UMTS/LTE, IP et al).
  • Planning, problem solving, organizing, presentation, communication & interpersonal skills.
  • Knowledge sharing.
  • IT/Telecoms service understanding.

Educational background:

  • Bachelor’s or Master’s degree in Computer Science, Electronics, Computer Engineering, Information Systems, Digital Systems, Telecoms, Communications Engineering, Software Engineering or any related field.
  • CISCO, Linux/Unix, Oracle, PHP or any relative certification will be considered as an advantage.
  • Fluent in written and spoken Greek and English language.

Applications:

All interested candidates should send their CVs to career@mtn.com stating the job title in the subject line. Applications close on 12 August, 2018.