MTN Call Management

Make your communication easier with the MTN Call Management Services.

 

Call Line Identification Presentation (CLIP)

With CLIP (Call Line Identification Presentation) you can see the incoming caller's telephone number. CLIP is activated on your handset by default.

  

Call Line Identification Restriction (CLIR)

CLIR (Call Line Identification Restriction) allows you to withhold your number while making calls.
In order to activate / deactivate / check the status of the service, check your mobile phone settings or dial:

  • To activate: #31#destination [CALL]
  • To deactivate: *31#destination [CALL]
  • To check the status: *#31# [CALL]

  

Call Waiting

By activating the Call Waiting service, you will be able to receive a second phone call while you are already on the phone. You will be notified for the second phone call with a characteristic tone and the caller’s phone number will be displayed on your screen. The Call Waiting service allows you to answer the second phone call by putting the first line on hold.


To activate / deactivate / check the status of the service, check your mobile phone settings or dial:

  • To activate: *43# [CALL]
  • To deactivate: #43# [CALL]
  • To check the status: *#43# [CALL]

  

Call Divert

Call Divert is the service that allows you to divert your incoming calls to another phone number, either mobile or fixed, or to your voicemail (not to an international number though).
Call Divert service is useful when your line is busy, unreachable or you are not answering.


To activate / deactivate / check the status of the Call Divert service, check your mobile settings or dial:

 

Divert OptionsActivateDeactivateGet Status
Busy**67*dest*11#[CALL]##67#[CALL]*#67#[CALL]
Unreachable**62*dest*11#[SEND ]##62#[CALL]*#62#[CALL]
No answer**61*dest*11*#[CALL] ##61#[CALL]*#61#[CALL]
All calls**21*dest*11#[CALL]##21#[CALL]*#21#[CALL]

 dest: the telephone number to which you wish your call to be diverted to

To cancel all Call Diverts: ##002#[CALL]

 

Charges:

Postpaid subscribers

charged like calls among MTN lines

(depends on your MTN plan and is deducted from your inclusive minutes)

Business Classic subscribers

charged like calls among MTN lines

(depends on your MTN plan and is deducted from your inclusive minutes)

Prepaid subscriberscharged like calls among MTN lines

 

 

Call or SMS Barring

Call or SMS Barring service enables you to block incoming and / or outgoing calls and SMS. With this service you can have control over your phone, especially when you are abroad, by selecting specific types of barriers.
 

To activate / deactivate / check the status of the Call Barring service, check your mobile settings or dial:


Barring OptionsActivateDeactivateGet Status
Outgoing calls*33*bc#[CALL]#33*bc#[CALL]*#33#[CALL]
Incoming calls*35*bc#[CALL]#33*bc#[CALL]*#35#[CALL]
Outgoing International Calls*331*bc#[CALL]#331*bc#[CALL]*#331#[CALL]
Outgoing international calls except to home country*332*bc#[CALL]#332*bc#[CALL]*#332#[CALL]
Incoming calls when outside home country*351*bc#[CALL]#351*bc#[CALL]*#351#[CALL]

 bc:barring code=0000 by default


To cancel all Call Barring: #330*bc#[CALL]

To activate / deactivate the SMS Barring service, check your mobile settings or dial:

 

Barring Options

Activation

Deactivation

Outgoing SMS

*33*bc*16#[CALL]

#33*bc*16#[CALL]

Incoming SMS

*35*bc*16#[CALL]

#35*bc*16#[CALL]

Outgoing International SMS

*331*bc*16#[CALL]

#331*bc*16#[CALL]

Outgoing International SMS except to home country

*332*bc*16#[CALL]

#332*bc*16#[CALL]

Incoming SMS when outside home country

*351*bc*16#[CALL]

#351*bc*16#[CALL]

bc:barring code. The barring code is 0000 by default.


To cancel all SMS Barring: #330*bc*16#[CALL]