MTN Device Insurance

Insure your new smartphone against damage or breakdown!

With the MTN Device Insurance service, you can now have cover against damage or breakdown of your device due to:

  • accidental fall
  • water & liquid damage
  • wear and tear of the original storage battery supplied by the manufacturer with the device

The service is available at all MTN Stores.

 

If you combine the purchase of a device with an MTN Smart contract plan:

The insurance covers the first 18 months and the monthly fee is set based on the retail price of the device. Connect now and get one monthly fee FOR FREE! 

COST OF DEVICETOTAL FEE FOR 18 MONTHSOFFERMONTHLY FEE
< €100€30.06€28.39€1.67
€101 - €250€48.06€45.39€2.67
€251 - €400€71.46€67.49€3.97
€401 - €600€115.92€109.48€6.44
€601 - €1000€144.54€136.51€8.03

 

Terms & Conditions
  1. MTN offers the possibility to its subscribers to secure their Smartphone device (the “Device”) via a third insurance company (the “Insurance Company”).
  2. The Subscriber has to sign a 18-months Insurance Agreement with the Insurance Company (the “Insurance Agreement”). During the 18 months period, the subscriber may proceed with numerous claims, provided that the terms and conditions of the Insurance Agreement apply.
  3. The insured risks, damages and the exceptions are mentioned in detail within the Insurance Agreement, which you can review HERE.
  4. The Insurance Agreement’s monthly charges are going to be paid through subscriber’s monthly MTN invoice.
  5. In case the subscriber did not settled his/her monthly invoices and his/her line has been bared out, then the Insurance Agreement is paused and the Device is no longer covered under the Insurance Agreement. When the subscriber proceeds with the payment of the due invoices, then the Insurance Agreement will be also activated.
  6. In case the subscriber did not settled his/her monthly invoices and his/her line has been suspended, then the Insurance Agreement is automatically canceled and the Device is no longer covered under the Insurance Agreement.
  7. One monthly charge of the Insurance Agreement is going to be paid by MTN.
  8. If the subscriber wishes to proceed with cancellation of the Insurance Agreement he/she has to inform MTN accordingly, except in case the subscriber, within the 18 months period, has already proceeded with any claim from the Insurance Company.
  9. The present terms and conditions apply supplementary to the terms and conditions of the Insurance Agreement.

 

If you are not an MTN contract plan subscriber:

The insurance covers the first 12 months from the date of purchase, and the customer will be asked to pay the insurance fee upfront.

COST OF DEVICETOTAL FEE
< €100€20.00
€101 - €250€31.06
€251 - €400€46.00
€401 - €600€74.00
€601 - €1000€92.00
Terms & Conditions
  1. MTN offers the possibility to its customers to insure their Smartphone device via a third insurance company (the “Insurance Company”).
  2. The customer has to sign a 12-months Insurance Agreement with the Insurance Company (the “Insurance Agreement”). During the coverage period, the customer may proceed with numerous claims, provided that the terms and conditions of the Insurance Agreement apply.
  3. The insured risks, damages and the exceptions are mentioned in detail within the Insurance Agreement, which you can review HERE.
  4. Insurance fee should be paid upfront at the time of signing the insurance agreement. 
  5. Signing of the insurance agreement should take place at the time of the device purchase.
  6. The present terms and conditions apply supplementary to the terms and conditions of the Insurance Agreement.